Rugby Box Delivery
For orders where payment is made before 12-noon UK time, items will be shipped the same day. For orders made after 12-noon items will be shipped the next working day.
UK orders are shipped via DHL 24-hour service and you will receive an email/SMS with a tracking code once your order is shipped.
International orders are shipped via Royal Mail and delivery can take up to 7-10 business days from when the order has been dispatched. Customers are responsible for paying the duty and other customs clearing expenses.
Free Delivery on All UK Orders
All items in the UK qualify for FREE postage and packaging.
Returns & Refunds
By subscribing to Rugby Box you understand and agree that you shall receive no refunds, exchanges or substitutions unless the item received is damaged or faulty.
If items received are damaged, the subscriber must contact Rugby Box within 14 days from the date the items were received. In the case of a lost box or box showing as delivered, but not received, the subscriber must contact Rugby Box within 14 days from the ship date. Any complaints received after the timeline given will not be eligible for a refund or replacement.